Cancellation & Refund PolicyWe understand that life happens and plans sometimes change. Because our retreats require advance commitments for lodging, meals, transportation, and other experiences, the following cancellation policy applies to all reservations.
Reservation & Payments
A reservation is confirmed once your deposit or full payment has been received. All payments are subject to the cancellation policy below.
Guest Cancellation
More than 90 days before the retreat:
Receive a 50% refund of all amounts paid.
Less than 90 days before the retreat:
No refunds will be issued.
Transferring Your Registration
If you are unable to attend, you may transfer your reservation to another participant at no additional charge, provided:
You notify us at least 14 days before the retreat.
The replacement guest completes all required registration forms.
Any outstanding balance has been paid.
Retreat Cancellation by ExploreOR
If we cancel the retreat for any reason, you will receive a full refund of all payments made to ExploreOR. ExploreOR is not responsible for reimbursing airfare, transportation, hotel stays before or after the retreat, travel insurance, or any other personal expenses incurred.
ExploreOR is not liable for cancellations, delays, or changes caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, wildfires, government actions, public health emergencies, transportation disruptions, or other unforeseen events. In these situations, refunds will be provided only to the extent that costs can be recovered from vendors.
Travel Insurance
We strongly encourage all guests to purchase travel insurance that includes trip cancellation, interruption, illness, injury, and weather-related coverage. Travel insurance can help protect your investment should unexpected circumstances prevent you from attending.
No-Shows & Early Departures
No refunds or credits will be provided for late arrivals, early departures, or unused portions of the retreat.